Refund Policy

Last updated: 2023-10-21

This Refund Policy outlines the procedure and conditions under which customers may return merchandise purchased from nimbas.lt, ensuring a 14-day return guarantee from the day the product is received.

How to Initiate a Return?

To initiate a return for a quality item, reach out via email at info@nimbas.lt. A return cannot be processed without prior notification and agreement. Please provide the reason for the return and include a copy of the purchase receipt.

Return Conditions

The product must be unused, retain its original tags, and be returned in its original packaging, undamaged with no alterations to its appearance.

Response Time

Upon receiving a return request, nimbas.lt is committed to providing the customer with a well-explained written response within 10 days.

Where can I get further information?

If you have any questions about our Refund Policy or other inquiries, please email us at info@nimbas.lt.